FEEDBACK

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Questionnaire

Rating system
For your rating we offer you a point system from 1 (very good) to 8 (Bad). If any one of the following is not applicable to you N/A can be marked.

What is your opinion of UVI order processing?

 

	1	2	3	4	5	6	7	8	N/A
Promptness
Details and layout of the quotations
Expertise of our sales staff
Service
Technical advice
Repair handling / Repair calculation / Repair report

What is your opinion of our reliability?

 

	1	2	3	4	5	6	7	8	N/A
Adherence to delivery dates
Service in respect of problem handling and complaint handling
Promptness
Problem solving
Goodwill

What is your opinion of our product performance?

 

	1	2	3	4	5	6	7	8	N/A
Quality
Life cycle
Reliability / Function
Understandability and detailed ness of our operating instructions
Delivery times
Price level

What is your opinion of the innovative ability and creativity of UVI in comparison to the competitors?

 

	1	2	3	4	5	6	7	8	N/A
Innovative ability
Creativity

What is your opinion of the current product range in comparison to the competitors?

 

	1	2	3	4	5	6	7	8	N/A
Product range

What is your opinion of the UVI documentation and technical documentation (data sheets)?

 

	1	2	3	4	5	6	7	8	N/A
Documentation
Technical Information

Further suggestions/comments